Refund policy
Return and Refund Policy
At AllStarJerseys, your satisfaction is our priority. We take great care in selecting quality products and checking every order before it is shipped.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our customer service within 7 days of receiving your order and include a photo of the issue.
After reviewing your request, we will, depending on the situation, provide either a replacement or a refund.
Size Issues
We recommend carefully reviewing our size guide before placing your order.
Orders cannot be returned or exchanged due to an error in selecting the size. If you are unsure before ordering, please do not hesitate to contact us; we will be happy to assist you.
Change of Mind
Due to the nature of our products and our order processing procedure, we do not accept returns or refunds for a change of mind after the order has been shipped.
Order Cancellation
If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best to cancel it. Once the order is being prepared or has been shipped, it can no longer be canceled.
Need Help?
If you have any questions regarding your order, our customer service team is always available to assist you. We are committed to responding as quickly as possible and finding a solution whenever possible.